Marketing Research Agency
“Lingo have surpassed their brief and we have won new accounts thanks to their work. Lingo helps to maintain our presence in this important market sector while we work on developing other business areas. Our account manager has been highly proficient and has helped to generate new leads.”
Tim Daplyn Managing Director of Red Brick
“I have known and worked with Lingo for several years and for me they were a breath of fresh air compared to other telemarketing companies we have previously used. We were sceptical from a few bad experiences but were soon reassured with Antonia and her team offering nothing but professionalism and expertise in all the campaigns they undertook for us.
They integrated and became part of our company, with the same approach and ethos when contacting new potential clients. As a result we have attended some top level appointments and created good leads for the future with them now becoming our number one telemarketing team to go to!”
Sharon Fox, Business Development Manager at Price Bailey LLP
Financial & Legal Services
“Lingo’s grasp of the service and their ability to set the appointments meant that we were kept very busy just following up on what Lingo generated, which has to be a good outcome!”
Yuri Rapoport CEO of Legal Cost Finance
Medical Products Manufacturer & Distributor
“Lingo’s findings allowed us to focus our marketing on the right buyer with the correctly priced product in the right pack sizes, giving us a clear advantage right from the start. Lingo were professional and efficient to work with”.
Phil Barclay CEO of BridgeMaster medical
Lingo WebTracker Tool
“We carried out extensive side-by-side tests involving several web tracking services. Our parallel trials revealed this product was the most accurate (almost 30% more accurate than that supplied by the market leader for the trial period), while the pricing structure is also much more competitive. Being able to go for a pay-monthly agreement was a decisive factor too, especially since we hadn’t used such a system before and were not sure of the ROI it could potentially deliver for us.
“Our sales support and telesales teams have been provided with valuable data and multiple leads which we have followed through on. We’re happy with our choice and hope to fully leverage the service’s extensive functionality in the future.”
Web Content Editor, Market Leading Access Control and Attendance Management company
Vaccine Manufacturer & Distributor
“We were delighted with the way Lingo handled this crucial campaign. It was so important to us for all potential customers aware of the change in distribution and Lingo worked to take this worry from us. Lingo did a great job in a professional and seamless way”.
Graham Thoms, Head of Commercial Operations UK, Ireland & Southern Europe, Valneva
Healthcare Equipment Developer and Manufacturer
“Lingo did exactly what we asked of them and achieved excellent results. Not only that, their reporting and other communication during and after the campaign was excellent too”.
Robert Mount Managing Director BMG LABTECH UK
Lingo provided e-commerce microsite, direct mail and telemarketing for this Top 5 pharmaceutical company
“Lingo managed this large project very efficiently and proved a valuable addition to our product marketing effort. They provided regular feedback during the campaign and liaised closely with our sales teams to ensure the whole programme was managed efficiently”.
Senior Category Manager
Appointment Setting –Niche Software Company
“I have dealt with many telemarketing companies over the years, and Lingo is by far the best. The appointments they book for me are perfectly set up at the right level and they are just a joy to work with. I love the fact that I don’t have to micro manage them and they just get on with the task and over deliver.”
UK Country Manager
“We initially engaged Lingo on a number of market research and awareness building campaigns. Their success and approach impressed us to the extent that they have become an integral part of our sales team, selling vaccines across the UK. They have been clinically and industry sector trained, and consistently produce excellent results. Lingo have built strong relationships with existing and new clients within GP surgeries and hospitals – to the extent that nurses and clinicians ask for them by name – while working in close partnership with our field sales and customer service teams. This is an ever-changing marketplace and one of Lingo’s key strengths is their ability to respond, be flexible, and redeploy very quickly as required. I have no hesitation in recommending their services.”
“Good telesales are hard to find but when prospects comment that your sales person was good, you know something in the marketing mix is working. Lingo are professionals.”
IFA & Insurance Services Company
We have found Lingo to be highly professional and effective in the execution and delivery of our telemarketing campaigns. These have proved to be beneficial and successful and I have no hesitation in recommending Lingo to other businesses.
Business Development Manager
HR & Payroll Services
I’d thoroughly recommend Lingo for all your telemarketing needs. As a professional services company, we needed telemarketeers who could talk to our prospects intelligently and with credibility. Su and her team invested time in understanding our business and kept us informed of progress every step of the way.
Technology Consultancy Company
We approached Lingo to carry out market research regarding an emerging technology within a specialised sector. The brief was to assess market opportunity, potential ROI and build a pipeline of sales interest by talking to R&D Directors of companies based in the UK, Europe and North America. They used experienced telemarketers with an excellent understanding of business and of our offering, delivered regular feedback and presented a comprehensive final report. We were really pleased with the service they provided and look forward to working with them again on future research projects.
We commissioned a customer satisfaction survey to find out what our customers really knew, and thought about us – a long established local business with over 70 years trading history. Lingo delivered a structured approach, spending time to understand our business, trading and terminology to ensure their researchers were fully up to speed, meeting the brief perfectly – providing daily reports, feedback and leads throughout the process through to delivery of the overall survey result. We plan to extend this work and will be commissioning further studies though out the year.
We were overwhelmed by the results. Lingo secured five face-to-face and seven telephone appointments within the ten days – all well-qualified and within our specification. I was also pleasantly surprised with the care Lingo took in setting up the campaign, the expertise of their telemarketer, their flexibility and the genuine high quality of the lead generation.
Business Development Manager
European Software Company
Lingo quickly understood our product offering and the different approaches required when speaking with different levels of purchasers and influencers (librarians, head teachers, IT managers). Not only did they significantly increase the number of attendees to each event but they also gathered and reported invaluable market information. Because they had taken the time to understand our business first, they even helped us with customer services.
Director of Sales
I used Lingo for appointment setting. They were wonderfully persistent in getting hold of inaccessible people!
Global Retail Chain
Lingo are putting detailed notes on [our CRM] when they book the appointments which has been invaluable when phoning to confirm. Some have even noted if the person on the phone sounded defensive/apprehensive which I thought was fantastic. This meant when I phoned to confirm I could perhaps approach the call differently to the way I would normally.
Head of Marketing