Lingo provided e-commerce microsite, direct mail and telemarketing for this Top 5 pharmaceutical company
“Lingo managed this large project very efficiently and proved a valuable addition to our product marketing effort. They provided regular feedback during the campaign and liaised closely with our sales teams to ensure the whole programme was managed efficiently”.
Senior Category Manager
Appointment Setting –Niche Software Company
“I have dealt with many telemarketing companies over the years, and Lingo is by far the best. The appointments they book for me are perfectly set up at the right level and they are just a joy to work with. I love the fact that I don’t have to micro manage them and they just get on with the task and over deliver.”
UK Country Manager
“We initially engaged Lingo on a number of market research and awareness building campaigns. Their success and approach impressed us to the extent that they have become an integral part of our sales team, selling vaccines across the UK. They have been clinically and industry sector trained, and consistently produce excellent results. Lingo have built strong relationships with existing and new clients within GP surgeries and hospitals – to the extent that nurses and clinicians ask for them by name – while working in close partnership with our field sales and customer service teams. This is an ever-changing marketplace and one of Lingo’s key strengths is their ability to respond, be flexible, and redeploy very quickly as required. I have no hesitation in recommending their services.”
“Good telesales are hard to find but when prospects comment that your sales person was good, you know something in the marketing mix is working. Lingo are professionals.”
IFA & Insurance Services Company
We have found Lingo to be highly professional and effective in the execution and delivery of our telemarketing campaigns. These have proved to be beneficial and successful and I have no hesitation in recommending Lingo to other businesses.
Business Development Manager
HR & Payroll Services
I’d thoroughly recommend Lingo for all your telemarketing needs. As a professional services company, we needed telemarketeers who could talk to our prospects intelligently and with credibility. Su and her team invested time in understanding our business and kept us informed of progress every step of the way.
Technology Consultancy Company
We approached Lingo to carry out market research regarding an emerging technology within a specialised sector. The brief was to assess market opportunity, potential ROI and build a pipeline of sales interest by talking to R&D Directors of companies based in the UK, Europe and North America. They used experienced telemarketers with an excellent understanding of business and of our offering, delivered regular feedback and presented a comprehensive final report. We were really pleased with the service they provided and look forward to working with them again on future research projects.
We commissioned a customer satisfaction survey to find out what our customers really knew, and thought about us – a long established local business with over 70 years trading history. Lingo delivered a structured approach, spending time to understand our business, trading and terminology to ensure their researchers were fully up to speed, meeting the brief perfectly – providing daily reports, feedback and leads throughout the process through to delivery of the overall survey result. We plan to extend this work and will be commissioning further studies though out the year.
We were overwhelmed by the results. Lingo secured five face-to-face and seven telephone appointments within the ten days – all well-qualified and within our specification. I was also pleasantly surprised with the care Lingo took in setting up the campaign, the expertise of their telemarketer, their flexibility and the genuine high quality of the lead generation.
Business Development Manager
European Software Company
Lingo quickly understood our product offering and the different approaches required when speaking with different levels of purchasers and influencers (librarians, head teachers, IT managers). Not only did they significantly increase the number of attendees to each event but they also gathered and reported invaluable market information. Because they had taken the time to understand our business first, they even helped us with customer services.
Director of Sales
I used Lingo for appointment setting. They were wonderfully persistent in getting hold of inaccessible people!
Global Retail Chain
Lingo are putting detailed notes on [our CRM] when they book the appointments which has been invaluable when phoning to confirm. Some have even noted if the person on the phone sounded defensive/apprehensive which I thought was fantastic. This meant when I phoned to confirm I could perhaps approach the call differently to the way I would normally.
Head of Marketing